When you are staff you should always be representing the staff team as best as you can, sure everyone sometimes makes a mistake, nothing bad about that. But if its happening on a regular bases, its should be looked at. If you are angry upset or whatever, muting your own mic is the best way because you need to type then and think before you type helps, these are tips to improve yourself on. Everyone has a bad day but It cant be reasons to lose your temper alot of the times or player dissrespect. Proper communication between staff and players are needed and in these kind of situations thats hard, learn from it.
Wish you the best of luck Jay!
+ Support
- Should know better
- Staff handbook does not tolerate this.
What should happen? I think a talking to would be suficient, a strike maybe.
Removal not sure, let him improve himself and see how it goes.