No, it seems that you were heard, but the fact that Jakub literally watched you do the opposite and held you accountable for your actions, including lying about what you were doing, wasn't what you wanted to have happened.
The evidence is clear and supports Jakub's side of the story here. You admitted to using a soundboard, which is contrary to the MOTD rules on the subject. You killed another player, despite SCP 1048 not killing people in lore, only cutting off their ears. You stated the medic was behind a counter and hadn't actually hit you, despite a very clear screenshot showing that that isn't true at all.
So yes, Jakub completely disregarded what you said, because you were clearly untruthful in your answers, and there was overwhelming evidence against you.
- Support