Yep, you got us. The entire SMT team is lazy, but especially Igneous, the server manager that has literally hundreds of things he's in charge of. As the newest SMT member of SCP, I can 100% say that Igneous does an incredible amount of work that the general player base has absolutely no idea about. And no, no where in my post did I say anyone was lazy, I simply said that it doesn't make sense to type out the same messages over and over and over again.
That's a legitimate idea, however you also have to take into account that these suggestions aren't carbon copies of each other. They may have small differences that would make the text files impracticable, leading to the same issue. Additionally, the forum has a bind that automatically includes the default message when a suggestion is approved or denied, and automatically locks and moves the post to the correct location. To add in reasoning Igneous has to go back and manually edit the post to include the reasoning, or post a message before taking appropriate action. Either way, this takes time and effort which usually doesn't result in much net positives.
Ah yes, typing a sentence with spelling and grammar errors, very professional. Most decisions are the result of a single sentence worth of decisions, more likely a paragraph or more.
I don't know what you're talking about that there's one or two that get denied per week. How about checking the active suggestions page, because I see 22 active suggestions on the first page, of three total pages, with a total of 49 pending suggestions that require processing. Now, you suggest putting up to two hours of effort responding to each suggestion. That would result in 198 hours of manpower that Igneous would have to put in at max using your metrics. That's more than I work at my full time job in a week, and I actually get paid for my full time job, unlike Igneous, who volunteers for this community and is not compensated.
You are right in the fact that having some communication between players and the administration staff is important, and we provide that communication in the suggestions that have merit but end up being denied through Igneous' comments, through the SCP Update posts, and through the RP Command meetings between SMT staff and the various RP command members. Additionally, in other areas, such as discipline, I do take the time to lay out my reasoning behind why I issue/uphold/revoke various punishments on the server or forums, because I have significantly more free time to be able to do so. Unlike Igneous who has the entire server and the accompanying duties to uphold, in addition to his real life responsibilities, I'm only tasked with running the Forum Diplomat Corps, updating the SCP MOTD, and processing the vast majority of warn/ban appeals. So I have the time to spend laying out my reasoning in each different case.