Former staff of GL in 2019; Did a decent job from what I can recall, reached the position of admin, capable of speaking professionally with players.
However, was demoted for mass inactivity due to lack of time availability.
While I believe they'd do well in the position; Whether or not they have improved on their time management skills is another topic.
Initially when the applicant had asked if they should apply for staff. I advised giving it more time to get used to the current community,
server rules and getting known by the current player base. While personally I'd recommend taking more time to do this.
If SS1 believes they're good to volunteer their time for staff without going MIA this time and meeting the minimum requirements.
Then I'm comfortable with them joining a trial spot. However for most of those who are not familiar with the player; I can
certainly see this as a valid reasoning to not support this application.
For Q2, " I will go over what happened, ask for each person’s story on the occurrence, and ask witnesses if possible".
Do keep in mind if they're not directly involved; They'll need evidence such as a video to be considered valid or even take part in the sit.
Otherwise the questions and application are decently answered/written. + support