Masterson Posted July 18, 2022 Share Posted July 18, 2022 In-Game Name: Masterson Steam Name: [GL] Masterson SteamID: STEAM_0:1:162489285 What is your discord username (Ex: Jayden#9452): Masterson#7958 What is your staff rank in Gaminglight? Admin How often are you on Teamspeak? Anytime I'm on the server (8-9 hours), even if I'm AFK I still hang around in TS How often do you use Discord? All day, constantly checking it every 10-15 minutes. Why would you like to be a member of the Support Team? (150 word minimum)? I would love to join the support team due to my experience being a part of the team twice in the past, and for the fact that I love helping people. I've been in the support team twice before and been a part of the Gaminglight community for 3 going on 4 years. During this time, I've encountered numerous people who have had to wait for hours for support staff to attend to them. My goal is to try to prevent this from happening, which I can do because I consider myself to be very active in TeamSpeak & on discord. A long with this I can bring prior knowledge and experience working for the Support Team and knowing the ins and outs of Discord, Teamspeak, and just how Gaminglight operates in general. I consider myself to have a lot of patience, which I believe is a great trait to bring especially when dealing with people who may be having a bad day or just need a little bit more explaining with their problem. I love being able to help the community grow, being able to respond quickly to a person having a problem could convince them to stick around, rather than leaving due to not getting support for a few hours. Being a part of the support staff could help me better achieve my goal of helping the community expand and continue to get better and better daily. How would you greet someone that has a problem in one of our tickets, or support channels? Hello! Welcome to Gaminglight, how can I assist you today (their name) Link to comment Share on other sites More sharing options...
Logan Posted July 18, 2022 Share Posted July 18, 2022 + Support Extremely active in both Teamspeak and Discord. Link to comment Share on other sites More sharing options...
Bartholomew Posted July 18, 2022 Share Posted July 18, 2022 24 minutes ago, Logan said: + Support Extremely active in both Teamspeak and Discord. Ex FBI DCOS | Ex FTO Director | Ex HRT 1LT | Ex PPD Overseer | Forum Diplomat | PoliceRP Admin | Ex Event Team Co-Leader | SL Capo | Negev abuser Former | State 1T | Lord III | PO2 | Imperial Senior Mod | GM3 Barret Deleter 28-7 Link to comment Share on other sites More sharing options...
Chineseman Posted July 18, 2022 Share Posted July 18, 2022 +support Dont know you at all but from what i read on forum every day you are pretty good at the job and very known on the community CURRENT RANKS SCPRP: NoneRetired E-11 COL and EX GENSEC MAJ CHAD WITH GOLDENPAN Link to comment Share on other sites More sharing options...
ScruffyPlays Posted July 18, 2022 Share Posted July 18, 2022 3 hours ago, Logan said: + Support Extremely active in both Teamspeak and Discord. And very nice and helpful Link to comment Share on other sites More sharing options...
Ridgeland Posted July 19, 2022 Share Posted July 19, 2022 (edited) +Support Every time I'm in TeamSpeak I see him in there as well or Discord he's always online mostly or a he at least answers unlike some people.... XD But I believe he would make a great support team applicant Edited July 19, 2022 by Ridgeland Ridgeland Former Lead Admin Link to comment Share on other sites More sharing options...
Pure Posted July 19, 2022 Share Posted July 19, 2022 On 7/18/2022 at 1:52 AM, Chineseman said: +support Dont know you at all but from what i read on forum every day you are pretty good at the job and very known on the community Retired Nu-7 Vice Commander Pure Link to comment Share on other sites More sharing options...
BruceyBoyo Posted July 24, 2022 Share Posted July 24, 2022 +Support Both active and highly mature/competent, as his several highly trusted positions would suggest Deputy Commissioner of Police Former SCO19 Chief Constable | Reserve HRT Commander | Reserve FBI Assistant Director Link to comment Share on other sites More sharing options...
Zerg Posted July 28, 2022 Share Posted July 28, 2022 Accepted! Please speak to a Support Supervisor or the Head of Support within 72 hours in TeamSpeak to get started! If you have any questions, please message the Head of Support to determine next steps. PoliceRP SMT | Head Admin | Head Of Support Link to comment Share on other sites More sharing options...
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