-Support
Colt has literally done the most amount of work any manager has done in a short period of time (Since I've been around). He's literally been pushing suggestion after suggestion when he has time. He doesn't have a lot of time to do the stuff he needs to do with the server but he has been doing a good job at it. He's been pretty logical about majority of the decisions, and a few that were just as a result of the lack of time he has to put towards the server.
While he may not be doing what you want, he's still doing more than Rang ever did and he's definitely not sitting on his ass occupying the manager position.