In-Game Name: Towelie
Steam Name: [GL] TowelieTheRealOG
SteamID: STEAM_1:1:212609203
Are you a Moderator+?: Yes I am ?
How often are you on TeamSpeak?: Everyday at least 8 hours a day
Do you have a working quality mic?: Yes 100%
What timezone are you in?: EST
Why would you want to join our Support team( 100 words+):The reason I want to join the Support Staff Team is because, I want to be able to help out the gaminglight community as much as I can. I want to put my teamspeak fixing skills to good use and help out people with any issues that they may come across, I also want to be able to greet them into the community with a friendly welcome so they are more likely to play more often (That is when I am first helping them join the website). I have a lot experience with teamspeak related issues (I used to be support team). I feel that I can use my skills with teamspeak too help people sort out their problem quick and fast but thoroughly of course. I am a friendly person with great listening skills, I am a calm and relaxed person. I feel that these skills will make anyone that is getting support feel better and more relaxed about their issues. My listening skills will help make things go smoother as I will be able to figure out what problem they have exactly. I feel that being calm and relaxed will make whatever the issue is less frustrating and less like Sony Tech Support. I want to cut down peoples waiting time by being as active as I can in the teamspeak support rooms.
How do you think you could affect support staff in a positive way?: I know how to tackle problems fast but thorough so they can get on their way and enjoy what gaming light has to offer. Because of this the waiting time will be much shorter. The positive impact that will bring to the support team is my friendliness and my ability to pinpoint problems and fix them to the best of my ability.
How would you greet someone that has a problem in one of our support channels?: Good morning/afternoon/evening my name is Towelie with gaminglight support team, how can I assist you today?
Have you read our rules and do you promise to uphold all those rules to the best of your ability?: Yes I promise