Roleplaygod Posted October 26, 2018 Share Posted October 26, 2018 What you want to see? - When a call is claimes as staff for it to not go away until that same person click close case. Why should we add it? - Sometimes when I am the only staff on duty calls pile up, while trying to deal with one the other three go away. I would like to be able to "claim" them and stop them from disappearing, allowing me to be able to help those who need it. Once I am done with the call I would close it. What are the advantages of having this? - Helps us get to everyone as one sit can sometimes take a while. Who is it mainly for? - Staff Links to any content - Link to comment Share on other sites More sharing options...
Cole Phelps Posted October 26, 2018 Share Posted October 26, 2018 -support This could be ok, but staff off duty will be stuck with staff calls all over their screens Link to comment Share on other sites More sharing options...
Roleplaygod Posted October 26, 2018 Author Share Posted October 26, 2018 6 minutes ago, Cole Phelps said: -support This could be ok, but staff off duty will be stuck with staff calls all over their screens yea sadly that is the downside to it Link to comment Share on other sites More sharing options...
Stumpy Posted October 26, 2018 Share Posted October 26, 2018 I think this is a great idea because when I a m on staff I see a lot of tickets and I see them disappear when I am in am in the middle of taking a sit. Link to comment Share on other sites More sharing options...
Jeff Junior Posted October 26, 2018 Share Posted October 26, 2018 1 hour ago, Cole Phelps said: -support This could be ok, but staff off duty will be stuck with staff calls all over their screens And it could be abused on top of that Link to comment Share on other sites More sharing options...
Roleplaygod Posted October 26, 2018 Author Share Posted October 26, 2018 7 hours ago, Jeff Junior said: And it could be abused on top of that How? Link to comment Share on other sites More sharing options...
Jeff Junior Posted October 26, 2018 Share Posted October 26, 2018 2 hours ago, Roleplaygod said: How? 1 person just claiming every sit then he leaves Link to comment Share on other sites More sharing options...
Roleplaygod Posted October 26, 2018 Author Share Posted October 26, 2018 2 hours ago, Jeff Junior said: 1 person just claiming every sit then he leaves There would be a system for if the player that claims it leaves then they go away. We are talking about staff, chosen trusted individuals, I think we can trust them to make sure they don't claim and log. Also if someone spams claims and claims five calls then just like you would right now make a report. Link to comment Share on other sites More sharing options...
Jeff Junior Posted October 26, 2018 Share Posted October 26, 2018 10 minutes ago, Roleplaygod said: There would be a system for if the player that claims it leaves then they go away. We are talking about staff, chosen trusted individuals, I think we can trust them to make sure they don't claim and log. Also if someone spams claims and claims five calls then just like you would right now make a report. Ye but still I am not saying anything but some staff can do so but I understand what you are talking about Link to comment Share on other sites More sharing options...
Leapinglizard101 Posted November 1, 2018 Share Posted November 1, 2018 On 10/25/2018 at 10:07 PM, Jeff Junior said: And it could be abused on top of that Link to comment Share on other sites More sharing options...
Logan Posted November 1, 2018 Share Posted November 1, 2018 + Support it got frustrating when the staff calls disappeared when you claimed them when you are not finished with them. Link to comment Share on other sites More sharing options...
ArmyGuy Posted November 2, 2018 Share Posted November 2, 2018 Denied This isn't needed, you can just ask who just recently called a staff member 1 Link to comment Share on other sites More sharing options...
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