Jump to content

Tuna's Support Application


The Best Tuna

Tuna's Support Team Poll  

3 members have voted

  1. 1. Should Tuna be part of the support team

    • Yes
      3
    • No
      0


Recommended Posts

In-Game Name:  Tuna

Steam Name: [GL] Tuna

SteamID: STEAM_0:1:156005195

What is your discord username (Ex: Zerg#6515): Tuna#0976

What is your staff rank in Gaminglight? Moderator 

How often are you on Teamspeak? I am in teamspeak for at least 8 to 12 hours a day.

How often do you use Discord? I am on discord every day

Why would you like to be a member of the Support Team? (150 word minimum)?

The reason I would like to be a support member is for the same reason I want to be staff. I love this community and all I want to do is help. Wither that be by someone needing a simple tag or they are having Issues in with there discord or teamspeak. I am just willing to help. I work in the customer service field with Verizon's porting, activations, and credit department. So I am use to having to deal with trouble shooting technical issues. I am also use to dealing with frustrated customers and keeping a cool and collective attitude when dealing with a rude customer. Nine times out of Ten I can get them to calm down by just letting them vent there frustrations out on me so i can help them. At the end of the day why I want support is to be able to us my customer service skills to be able help out community. 

How would you greet someone that has a problem in one of our tickets, or support channels?

Welcome to GamingLights support channel. My name is Tuna can I get your please? (after they give me there name) Hi name how may I assist you today? 

Edited by The Best Tuna

Former Grand Admiral| Former Shock Vice Commander| Former F16

Link to comment
Share on other sites

On 11/17/2022 at 4:50 PM, John Afro said:

+Support

Very Helpful

Very Easy To Talk To

Will Help You With Anything with whatever you need

 

19 hours ago, Giga said:

+Support
-Good app
-Experienced with customer Support

 

CURRENT RANKS SCPRP: None
Retired E-11 COL and EX GENSEC MAJ

CHAD WITH GOLDENPAN612494147_jaydenaskingforHBOXD.png.8244c394c19aa3dc39251ae1e63c7ae2.png

 

Link to comment
Share on other sites

On 11/17/2022 at 4:50 PM, John Afro said:

+Support

Very Helpful

Very Easy To Talk To

Will Help You With Anything with whatever you need

 

On 11/18/2022 at 2:36 PM, Giga said:

+Support
-Good app
-Experienced with customer Support

 

Current Ranks I hold:
ImperialRP: Super Admin / JMT, Senior Forum Diplomat, Support Advisor, Shock VCMDR SK385, DT MAJ RU8 / TI-23 F16,
IC SGM / Riggs, IQ App. II
PoliceRP: PD Deputy Chief 1K-4, SL Boss (Family Head), State CPT 1H05, CERT TL 1TL01, FBI AD RA13, HRT CPT LC2, DF CPL 1U21

Reserves: SRT MAJ 1X33, EMS Chief Car 1

Ex ImperialRP: Super Admin / JMT, Senior Forum Diplomat, DT VCMDR RU8/ TI-23 L21, 69th/ MC VCMDR, first ever ParaRescue Lead Marshal and last ever Rescue Squadron Marshal, Lord I, Purge CPL, IC CSVL SSS DME 2LT Maroon, Shock SPC/ SGT/ MSGT, K2S8 SK385, Pyke Muscle II JSR RussTime

 Discord DMs are always open (russtime)

Link to comment
Share on other sites

Accepted!

Please speak to a Support Supervisor or the Head of Support within 72 hours in TeamSpeak to get started!
If you have any questions, please message the Head of Support to determine next steps.

 PoliceRP SMTHead Admin | Head Of Support

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...