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Sponge's Support Team Application


Sponge The Great

Should I be a support team member?  

  1. 1. Should I be a support team member?

    • Yes
      0
    • No
      0


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In-Game Name: Sponge

Steam Name: [GL] Sponge

SteamID: STEAM_0:0:52062904

What is your discord username (Ex: Jayden#9452): Sponge#8900

What is your staff rank in Gaminglight?: Senior Mod, just waiting to get my tags

How often are you on Teamspeak?: Pretty often, about every time I'm on the server which is everyday with 2 hours or more usually.

How often do you use Discord?: Quite often, I even used it from my mobile device so I am pretty available 

Why would you like to be a member of the Support Team? (150 word minimum)?: I feel like I should become a member of the support team because of my motivation and desire to help community members that are incoming and lasting with their experiences on TeamSpeak and Discord. I've been around these platforms for long enough so I've learned how to maneuver around a lot of problems and cases that I would like to share with people for the betterment of their own experience on those platforms so they can enjoy the Gamlinglight experience. I understand the expectations of a support member, that being to help whenever they can with a guest to the community or help with an issue any type of user may have, so I am more than willing to help commit myself to that new duty, and help out with the community however I can with these problems. I would also like to point out some previous experiences I had as a Discord mod on a big server and had the similar situations of a support team by helping community members connect to a server, join another Discord apart of the community, how to join the TeamSpeak, so because of this experience, I think I am perfectly qualified for Support team.

How would you greet someone that has a problem in one of our tickets, or support channels?

Hi! I am Sponge, and thanks for creating a ticket/Joining the support room so I may assist you! How may I help you! And then move from their and offer a solution to their problem.

Edited by Sponge The Great

Player on SCP RP and Imperial RP.

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