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Dark's Support Application


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In-Game Name: Dark

Steam Name: [GL] 🗡🖤Dark🖤🗡

SteamID: STEAM_0:1:160659387

What is your discord username? dark_mcr

What is your staff rank in GamingLight? Moderator

How often are you on TeamSpeak? Constantly

How often do you use Discord? Daily, I check pings every hour or so

Why would you like to be a member of the Support Team? (150 word minimum)? I would like to join the support team for many reasons. Firstly, I have experience in the support team twice reaching support supervisor at my highest rank. I also find that helping people over TS or discord can help the community a lot and help with player retention if the support team is there to help when they have a problem. I am usually pretty fast at responding when there is a ticket open and am pretty much always in TS. To add to this, I believe that my experience in this role will help be advantaged over other applicants as I already have decent knowledge about the community and Garry's Mod as a whole. I am also not afraid to ask for help if I'm not 100% sure if I know the correct solutions. With my previous experience and my general knowledge of the community and the game it self I believe that I would be a good addition to the support team.

Why should we trust you to become a member of the Support Team? I should be trusted due to my previous experience and knowledge 

How would you greet someone that has a problem in one of our tickets, or support channels? I would great them by saying something along the lines of " Hello, my name is Dark from the support team, I see that you've opened a ticket for (insert ticket type (ex: in-game support)) would you mind giving me a short run down of the problem so that we can fix it together? 

『PoliceRP』: 〖 Ex CERT Commander 〗〖 Last Dispatch Director 〗
『 ImperialRP』: 〖 Ex Second Sister 〗〖 Ex Seventh Sister 〗
『Staff』: 〖 Ex PoliceRP Senior Admin 〗〖 Ex PoliceRP Senior Event Team 〗〖 Ex Senior Forums Diplomat 〗〖 Ex Support Supervisor 〗

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Accepted!

Please speak to a Support Supervisor or the Head of Support within 72 hours in TeamSpeak to get started!
If you have any questions, please message the Head of Support to determine next steps.

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