SleepingGiant Posted July 20, 2023 Share Posted July 20, 2023 In-Game Name: Jerimiah Steam Name: [GL] Sleeping Giant SteamID: STEAM_0:1:57344898 What is your discord username (Ex: Bon#1922): sleepinggiant190 What is your staff rank in Gaminglight? Senior Moderator and Senior Event Team in SCPRP How often are you on Teamspeak? Almost every day How often do you use Discord? Everyday Why would you like to be a member of the Support Team? (150 word minimum)? I would like to be a member of the support team primarily as I want to be able to help the community with any issues they may face while playing. As well as this as I am already striving to take every sit I can and help with any event that I'm asked to as I want to give back to the community that has given me so much enjoyment the past 5 months. I have also on more than one occasion had to wait for support in the Requesting Support channel on the team speak for more than 30 minutes. I wish to make it so others don't have to worry about that and can get back to playing the game as soon as possible. Finally, and probably the vainest reason, I would like to be a member of the support team as I see it as a stepping stone to higher places in the staff team, as my end goal is to be a member of the JMT. Why should we trust you to become a member of the Support Team? You should trust me to be a member of the support team for a number of reasons, firstly I have been a member of the Gaminglight servers for around 5 months now and haven't received a single warn, as well as this I believe I have never had a staff/ player report made against me. Also as stated earlier I am currently trusted as a senior moderator in SCPRP as well as this I am the LTCMDR of MTF Omega-1 and a LTCOL in Epsilon-11, in both these branches I go above and beyond in making sure any issues are resolved to the best of my ability. How would you greet someone that has a problem in one of our tickets, or support channels? I would first give a general greeting along the lines of "Hello, thank you for waiting. I'm Jerimiah with the Gaminglight support team" If I already knew their issue I would confirm it with them (and try to get more information) before attempting to solve said issue If I do not already know their issue I would ask them about their issue and then proceed to try and fix their issue. Former Epsilon-11 Lieutenant Colonel & HFTO | Omega-1 Lieutenant Commander Link to comment Share on other sites More sharing options...
Scor Posted July 27, 2023 Share Posted July 27, 2023 Accepted! Please speak to a Support Supervisor or the Head of Support within 72 hours in TeamSpeak to get started! If you have any questions, please message the Head of Support to determine next steps. Link to comment Share on other sites More sharing options...
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