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RussTime's Support Application


RussTime

Should I be a member of Support?  

4 members have voted

  1. 1. Should I be a member of Support?

    • Yes
      4
    • No
      0


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In-Game Name:
RussTime


Steam Name:
[GL] RussTime

 

SteamID:
STEAM_0:0:52610084

 

What is your discord username?:
russtime or RussTime#9208

 

What is your staff rank in GamingLight?:
Senior Admin

 

How often are you on TeamSpeak?:
Almost daily

 

How often do you use Discord?:
Daily, I check it around every other hour or so

 

Why would you like to be a member of the Support Team? (150 word minimum)?:
A couple reasons as to why I would like to join Support is that in my past I was a support advisor due to me being JMT on Imperial. I helped out a little around that time but didn't do much due to it not being my job and more of was there to just help with the small problems. I would also like to join support because not only can I still help people out even when I'm not able to be on the server but I can also help in discord or teamspeak if needed. Another reason I would like to join the support team would be that I am wanting to help out the most I can even when I can't be ingame to take sits or just to do my job as an admin and help others. Finally, my last reason is that I've been around in the community for a while now and have gained a good amount of knowledge of all servers and can possibly help out with questions that others may not know the answer to.

 

Why should we trust you to become a member of the Support Team?:
I feel like I've been around long enough to gain the trust of most people. I feel with my knowledge and past small experience I would be a good fit into the Support team.

 

How would you greet someone that has a problem in one of our tickets, or support channels?: 
Discord - "Hey, I just read your ticket and I'll be trying to figure it out. If you have any other questions, feel free to ask."

Teamspeak - "Hey, I heard you have a problem with something. Would you mind telling me what that problem is so I could possibly help in fixing it?"

Current Ranks I hold:
ImperialRP: Super Admin / JMT, Senior Forum Diplomat, Support Advisor, Shock VCMDR SK385, DT MAJ RU8 / TI-23 F16,
IC SGM / Riggs, IQ App. II
PoliceRP: PD Deputy Chief 1K-4, SL Boss (Family Head), State CPT 1H05, CERT TL 1TL01, FBI AD RA13, HRT CPT LC2, DF CPL 1U21

Reserves: SRT MAJ 1X33, EMS Chief Car 1

Ex ImperialRP: Super Admin / JMT, Senior Forum Diplomat, DT VCMDR RU8/ TI-23 L21, 69th/ MC VCMDR, first ever ParaRescue Lead Marshal and last ever Rescue Squadron Marshal, Lord I, Purge CPL, IC CSVL SSS DME 2LT Maroon, Shock SPC/ SGT/ MSGT, K2S8 SK385, Pyke Muscle II JSR RussTime

 Discord DMs are always open (russtime)

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Accepted!

Please speak to a Support Supervisor or the Head of Support within 72 hours in TeamSpeak to get started!
If you have any questions, please message the Head of Support to determine next steps.

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