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Fred's Support Application.


Engi_Gaming

Should I become a support team member?  

  1. 1. Should I become a support team member?

    • Yes
      0
    • No
      0


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Your In-Game Name: Fred

Your Steam Name: Fred! (The Starfighter) [GL]

Your SteamID:

What is your discord username?

fredisrpname

What is your staff rank in GamingLight?

SEN MOD

How often are you on TeamSpeak?

Every day after 2 pm.

How often do you use Discord?

Everyday, even in school.

Why would you like to be a member of the Support Team? (150 word minimum):
I am a patient and empathetic person who enjoys helping others. I believe that providing quick and informative responses can go a long way in building good relationships with players and improving their experience on Gaminglight. I am passionate about solving problems and finding solutions, and I am confident that my communication skills and attention to detail will make me a valuable addition to the Support Team. As a member of the team, I would be honored to have the opportunity to serve the players of Gaminglight and help foster a positive and roleplay experience.

Why should we trust you to become a member of the Support Team?
I am a responsible and dedicated person who takes pride in my work. I am committed to upholding the highest standards of professionalism and integrity, and I believe that the ability to communicate effectively and handle sensitive information with discretion is an important quality for any support team member. Additionally, I am always eager to learn and improve my skills, and I am willing to put in the effort necessary to become a highly valued member of the Support Team. I am confident that my dedication to quality and my commitment to the GamingLight community make me a worthy candidate for this role.

How would you greet someone that has a problem in one of our tickets, or support channels?

"Hello there! My names Fred. I'm a support team member for Gaminglight! How may I assist you?"
As a dedicated and knowledgeable support team member, I would begin by introducing myself and welcoming the player warmly. I understand that dealing with technical or gameplay issues can be frustrating, so I would make a point of listening attentively to the player's concern and empathizing with their situation. I believe that a friendly and professional attitude can go a long way in supporting the Gaminglight community. I am always willing to lend a helping hand or offer helpful suggestions, and I am confident that my clear and concise communication style, as well as my extensive knowledge of the server, would make me a valuable addition to the Support Team.

Edited by Engi_Gaming

Current: Shock PVT Fred

 

EX: DT 1SGT XB3, SF Vice Marshall Fred, Apprentice Fred, Support Team, Forums Diplomat, GM0 Fred, Admin.

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