Frosty_ Posted November 17, 2022 Share Posted November 17, 2022 Frosty's Support Staff Application ---------------------------------------------------------------------------------------- In-Game Name: Frosty Steam Name: [GL] MyBroFrosty SteamID: STEAM_0:0:125360410 What is your discord username (Ex: Zerg#6515): MyBroFrosty#1943 What is your staff rank in Gaminglight? Admin How often are you on Teamspeak? I am in Teamspeak for approximately 3-5 hours a day How often do you use Discord? I check discord multiple time a day. Why would you like to be a member of the Support Team? (150 word minimum)? There are many of reason why I wish to join the support team. My first and main reason is that I do this for a living in real life. I am currently employed in a Network Technician Internship for a local internet service provider. With this job I am in charge of technical support calls that come into the office as well working on our network development. This has made me gain plenty of experience that I can bring into this support team. I would like to take this experience and bring it to the team so I can help the community as much as I can and possibly enhance the support team as a whole. Beyond my real life experience I am very experienced with GamingLight and rules and workings. I find myself being the person plenty of people go to for help and guidance within the community. Currently I am and Admin and Gamemaster in Imperial RP as well being part of the Forums Diplomat team. As well if accepted this would my 3rd time within the Support Team. With this I would like to further my duties and help out as much I can to make the experience for the community members more enjoyable. In conclusion I am looking looking to help the community as much as I can and bring my real life experience to help the support team excel. As well this would be a great opportunity for me to prove my skills and to possibly show that I can be a further asset to the community as a whole. This would be a great stepping stone for me while I make my way up the ranks of staff. How would you greet someone that has a problem in one of our tickets, or support channels? To greet the member I would come in and say something on the lines of "HI my names Frosty with GamingLight Support team. How may I help you today?". If in TS I would make sure to say this in a professional and welcoming tone. ---------------------------------------------------------------------------------------- Thank you have a great day! | Imperial Governor of Lothal and Tatooine | "If you don’t take risks, you can’t create a future." - Monkey D. Luffy Link to comment Share on other sites More sharing options...
Chineseman Posted November 19, 2022 Share Posted November 19, 2022 +support Good application Have customer service experience CURRENT RANKS SCPRP: NoneRetired E-11 COL and EX GENSEC MAJ CHAD WITH GOLDENPAN Link to comment Share on other sites More sharing options...
RussTime Posted November 24, 2022 Share Posted November 24, 2022 On 11/19/2022 at 10:26 AM, Chineseman said: +support Good application Have customer service experience Leaning towards the better side of applications and also Frosty is a great staff member and I can def see him carrying that over to the Support Team Currently: PoliceRP Super Admin / JMT, Senior Forum Diplomat, PD MAJ 1L93, EMS Chief Car 1, FBI AD RA13, HRT CPT LC2, SRT MAJ 1X33, State LT 1H11, SL Boss (Family Head) Ex ImperialRP: Super Admin / JMT and Senior Forum Diplomat, DT VCMDR RU8/ TI-23 L21, 69th/ MC VCMDR and first ever ParaRescue Lead Marshal and last Rescue Squadron Marshal, Lord I, Purge CPL, IC CSVL SSS DME 2LT Maroon, Shock SPC/ SGT/ MSGT, K2S8 SK385, Pyke Muscle II JSR RussTime DMs are always open (russtime) Link to comment Share on other sites More sharing options...
Zerg Posted November 26, 2022 Share Posted November 26, 2022 Accepted! Please speak to a Support Supervisor or the Head of Support within 72 hours in TeamSpeak to get started! If you have any questions, please message the Head of Support to determine next steps. PoliceRP SMT | Head Admin | Head Of Support Link to comment Share on other sites More sharing options...
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