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Gold Package is broken


Legend of Sparta
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What bug is occurring? I originally bought the gold package during the black Friday sale and also the 24 hour one and I'm guessing my subscription has been erased after the 24 hours

So if it could be fixed I would be greatly appreciative. 

 

Please provide screenshots or a short video of the bug in action:82981632_Screenshot(110).thumb.png.4462923b8184671ae39b96ad875fb73c.png

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I have a slight feeling that when you bought the gold trial package, you bought the gold before that 24 hours was up. Meaning it reset your rank back to User.

If I'm right in saying that then all that needs to be done is for a SMT to set your rank back. 

Edited by Kieran ♡

𝒞𝒽𝒶𝑜𝓈 𝐼𝓃𝓈𝓊𝓇𝑔𝑒𝓃𝒸𝓎 𝐿𝓉.𝒞𝑜𝓁𝑜𝓃𝑒𝓁 / 𝒮𝑒𝓃𝒾𝑜𝓇 𝐸𝓋𝑒𝓃𝓉 𝒯𝑒𝒶𝓂 𝑀𝑒𝓂𝒷𝑒𝓇
𝐼𝓂𝓅𝑒𝓇𝒾𝒶𝓁-𝑅𝒫 𝒢𝑒𝓃𝑒𝓇𝒶𝓁 | 𝟤𝟫𝓉𝒽 𝑜𝒻 𝑀𝒶𝓎 - 𝟨𝓉𝒽 𝑜𝒻 𝒜𝓊𝑔𝓊𝓈𝓉
𝐻𝒶𝓋𝑜𝒸 𝒮𝑒𝓃𝒾𝑜𝓇 𝒞𝑜𝓂𝓂𝒶𝓃𝒹𝑒𝓇 | 𝟨𝓉𝒽 𝑜𝒻 𝐹𝑒𝒷𝓇𝓊𝒶𝓇𝓎 - 𝟤𝟫𝓉𝒽 𝑜𝒻 𝑀𝒶𝓎
𝐸𝓍-𝒵𝑒𝓊𝓈 𝒢𝒶𝓂𝒾𝓃𝑔 𝒮𝓊𝓅𝑒𝓇𝒶𝒹𝓂𝒾𝓃

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  • 3 weeks later...
  • Super Admin

@Legend of SpartaCould you provide your SteamID? This way we can verify & set your ULX Rank back to the proper one.

𝐒𝐂𝐏𝐑𝐏 𝐇𝐢𝐠𝐡 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 | 𝐆𝐚𝐦𝐦𝐚 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 - 𝐂𝐡𝐚𝐨𝐬 𝐋𝐭. 𝐂𝐨𝐦𝐦𝐚𝐧𝐝𝐞𝐫
𝐈𝐦𝐩𝐞𝐫𝐢𝐚𝐥𝐑𝐏 𝐇𝐢𝐠𝐡 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 | 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 ₋ 𝐆𝐫𝐚𝐧𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐥

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  • Super Admin

Actually, whenever you can please make a ticket to our Support Staff in our Official Discord (here), & request an SCP-RP SMT Member to resolve this.

𝐒𝐂𝐏𝐑𝐏 𝐇𝐢𝐠𝐡 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 | 𝐆𝐚𝐦𝐦𝐚 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 - 𝐂𝐡𝐚𝐨𝐬 𝐋𝐭. 𝐂𝐨𝐦𝐦𝐚𝐧𝐝𝐞𝐫
𝐈𝐦𝐩𝐞𝐫𝐢𝐚𝐥𝐑𝐏 𝐇𝐢𝐠𝐡 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 | 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 ₋ 𝐆𝐫𝐚𝐧𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐥

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  • Super Admin

Bug has been fixed!

𝐒𝐂𝐏𝐑𝐏 𝐇𝐢𝐠𝐡 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 | 𝐆𝐚𝐦𝐦𝐚 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 - 𝐂𝐡𝐚𝐨𝐬 𝐋𝐭. 𝐂𝐨𝐦𝐦𝐚𝐧𝐝𝐞𝐫
𝐈𝐦𝐩𝐞𝐫𝐢𝐚𝐥𝐑𝐏 𝐇𝐢𝐠𝐡 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 | 𝐂𝐨𝐦𝐦𝐚𝐧𝐝 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 ₋ 𝐆𝐫𝐚𝐧𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐥

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