Wolfgangg Posted September 16, 2018 Share Posted September 16, 2018 (edited) Greetings, I do not want to sound rude or insinuate that server management does not respond to people in the requesting SMT support, but I have been in the Requesting SMT support channel for approximately 20-30 minutes at a time the past five days during the most populated time on the server and no one has attempted to resolve my issue. At the moment I have been in the Requesting SMT room for at least 40+ minutes with Ajax and Jason Tucker for the simple reason of getting a name change on the forums. As Gaminglight is for profit, I would recommend adding a section to the forums so you do not turn away potential donators or future players due to the slow response time as well as the fact it would make your job easier by not having to constantly deal with people in that channel. I understand that SMT is busy working almost all of the time and again I am not insinuating that they're lazy or not doing their job, but obviously, there needs to be a change and I believe adding an SMT Help section on the forums will solve that. Thank you. My personal issue was resolved but the suggestion still stands. Edited 4 minutes ago by Agustus Edited September 17, 2018 by Wolfgangg Link to comment Share on other sites More sharing options...
Logan Posted September 17, 2018 Share Posted September 17, 2018 +\- Support Good idea but you can just PM SMT on the forums Link to comment Share on other sites More sharing options...
[GL] Kanny Posted September 22, 2018 Share Posted September 22, 2018 On 9/17/2018 at 4:26 AM, Logan said: +\- Support Good idea but you can just PM SMT on the forums Ex. Superadmin - AnimeRP Ex. Senior Admin (AND FIRST) - PoliceRP Ex. Senior Moderator - PoliceRP Ex. Admin - Clonewars Ex. Admin - DarkRP Link to comment Share on other sites More sharing options...
Toaster Strudel Posted September 22, 2018 Share Posted September 22, 2018 On 9/16/2018 at 11:26 PM, Logan said: +\- Support Good idea but you can just PM SMT on the forums It can work like the forum tags section. Have a format you follow it and a SMT will do change your name. Pretty simple and shouldnt be that hard Link to comment Share on other sites More sharing options...
Jack Ron Posted September 22, 2018 Share Posted September 22, 2018 On 9/16/2018 at 11:26 PM, Logan said: +\- Support Good idea but you can just PM SMT on the forums Link to comment Share on other sites More sharing options...
Jeff M. Posted September 22, 2018 Share Posted September 22, 2018 On 9/16/2018 at 11:26 PM, Logan said: +\- Support Good idea but you can just PM SMT on the forums Banned from Signatures - Valk - DNR - 11/25/17 Link to comment Share on other sites More sharing options...
Guest Posted December 8, 2018 Share Posted December 8, 2018 DENIED .Sorry to hear about your experience and we appreciate the constructive criticism. However, you can also contact SMT through the forums private messaging system. On behalf of SMT I wish to apologize for your inexcusable wait time. Link to comment Share on other sites More sharing options...
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