Mentality of a good portion GenSec players. "MtF iS iNaCtive sO we NeeD tO dO eVryThing By OurSelvEs". I'm sorry mate but Juggernauts have thermals, now every SGT+ also has them. Removing them off an easy to pick up class won't do much if there is enough high-ranking GenSec ( Everyone knows its not hard to reach SGT ). And maybe if you are having such troubles with Infils standing in the back of D block sniping, you should get more people to flag onto Security Snipers or allow people to use the armory to buy snipers, that ain't hard at all, especially with a lot of people in GenSec being SGT+. As I stated before, all you need is coordination, it's not that hard. 2 Snipers at the upper platforms watching the back of D block while riot control rush inside and storm the Infil (Thermals will be called by an NCO+ Of course). You'd have the infil down in a matter of seconds. The point is that having another class be able to call thermals is a bit janky and is starting to merge branches slightly. Next thing we know is that LCPL get to call thermals.
Also don't come up with the "Get Good" crap. That has nothing to do with the fact that when there is 6 riot controls vs 1 Infil, you can't outplay them even if you tried your best.
GenSec should be strong in numbers, not in power. That's why you are the largest branch on the server. Use that to your advantage.